A royal thank you to our guests
We are delighted to unveil Philema Rewards, an evolution of Boringdon Hall loyalty club, designed to reward and delight, opening the door to new experiences across the Southwest.
With Philema Rewards, your visits come with even greater gains. Members earn one point for every £1 spent on stays, dining, and experiences at Philema Collection properties – a collection of AA 5* and 4* hotels, restaurants, and spas nestled throughout the South West.
Redeem, relax, repeat
Your points are more than just numbers; they’re invitations to return, rediscover and indulge. Redeem them for vouchers to be used across our award-winning properties, whether you’re drawn to the grandeur of Boringdon Hall & Gaia Spa, the riverside serenity of Budock Vean Hotel & Spa, or the coastal vibrancy of The Esplanade Hotel and Fistral Beach Hotel and Spa. Each destination offers a distinct and unforgettable experience, steeped in character and charm.
Ascend to Gold status
As your loyalty grows, so do your privileges. We have introduced a tier system where members can ascend through three statuses and unlock exclusive benefits: Bronze (earn 1 point per £1 spent), Silver (earn 1.5 points per £1 spend), and Gold (earn 2 points per £1 spent).
You’ll also enjoy 15% off our best available rate when booking directly at least 31 days in advance, as a gesture of appreciation for planning your escape with us. Simply book directly with our reservations team or use your dedicated Loyalty Rate Plan, sent via your monthly statements.
For our valued guests who were previously enrolled in Boringdon Hall Loyalty, rest assured, your account has been seamlessly migrated to Philema Rewards. Your benefits continue, now enhanced by a broader collection of rewards.
Whether you’re returning for a romantic getaway, a restorative spa treatment, or a culinary journey, Philema Rewards ensures that every visit is not only memorable but meaningfully elevated.
Join free today at Philema Rewards
How it works
- Register online at Philema Rewards or enquire at reception, link your bank card and receive a £10 welcome sign-up voucher.
- Collect a loyalty card or download our app to keep easy track of your points.
- Earn points every time you book direct to stay, spa, dine, golf or drink. You’ll earn 1 point when using your registered payment card to settle your bill for every £1 you spend.
- Redeem your points and convert them to experience vouchers, allowing you to stay, dine, drink, spa and golf at any of our hotels. You can keep these vouchers to yourself, or gift them to family, a friend or a colleague.
